Kind Attention: Shri Mangu Singh MD/DMRC
Re: letter no. DMRC/PC&S/2015/0196 dated May 05 2015
Subject Grievance:
http://www.delhidialoguecommission.in/form/DDC20150519123143-Delhi%20Metro.html
Sir
I would strongly urge you to read the subject highly evasive reply
from your Public Complaints Officer, in reply to my complaint no.33748
of 06 April 2015.
It is shocking that report/s of regular violent physical assaults
committed on detraining passengers at Rajiv Chowk station due to gross
overloading of your rakes and delayed operations are instead
trivialised by DMRC as "suggestion regarding train frequency".
We would therefore recommend the following immediate steps.
1) All "6 coach" rakes on Blue Line be converted to "8 coach" forthwith
2) No. of platform agents at key interchange stations be increased to
16 from the present 8.
sincerely
Sarbajit Roy
http://www.delhidialoguecommission.in
The complaint can be accessed at URL
http://www.delhidialoguecommission.in/form/DDC20150519123143-Delhi%20Metro.html
NB: In case the complaint / grievance is not properly acknowledged
within 5 days, a vigilance complaint is generated against the
concerned department / officer by the undersigned.
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